Solutions shaped around your industry
Every sector sells and serves differently. We configure Dynamics 365 and Power Platform around your processes, rules and customers.
Manufacturing
Connect sales, dealers and after-sales service.
- Dealer and distributor management
- Enquiry-to-order tracking linked to ERP
- Service contracts, warranties and AMC
- Field service for installation and repairs
Pharma & healthcare
Engage healthcare professionals with compliant processes.
- Medical representative visit planning and reporting
- HCP and account management
- Sample and activity tracking
- Auditable approvals and data security
Retail & distribution
Give field sales and partners the tools to sell more.
- Field sales app with orders and collections
- Channel partner and retailer management
- Schemes, targets and incentive tracking
- Customer loyalty and service requests
Professional services
Run clients, projects and proposals from one place.
- Client relationship and opportunity tracking
- Proposal and contract management
- Project and timesheet tracking with Power Apps
- Billing and utilisation dashboards in Power BI
Why an industry-shaped CRM works better
A generic CRM forces your team to work around the software. We start from how your industry actually runs: who your customers and partners are, how orders and service requests flow, and which approvals and records you must keep. Then we configure Dynamics 365 and extend it with Power Apps, Power Automate and Power BI so the system fits your process.
For manufacturers that often means dealer portals and service contracts; for pharma companies, medical representative reporting and audit trails; for distributors, field sales apps that work offline. Each project begins with a short discovery so the scope and quote match your real needs.
Do not see your industry?
Dynamics 365 and Power Platform adapt to almost any business. Tell us how yours works.